HCLTech Partners Circles AndGreyskies For AI-Led Telecom Network Operations; Shares Edge Up

Meta Description: Mumbai, June 24: HCLTech announced a collaboration with Singapore-based Circles and AI operations specialist Greyskies under the TM Forum Catalyst programme, a global industry initiative focused on developing next-generation solutions for telecommunications service providers.

The three companies will work together to build an AI-powered, multi-agent framework designed to unify customer experience management, network operations and business processes into a single intelligent operating model.

The initiative targets a longstanding challenge for telecom operators: managing increasingly complex networks while meeting rising customer expectations. By combining real-time network intelligence with AI-driven automation, the partners aim to help service providers anticipate issues before they affect users, automate decision-making and improve operational efficiency.

According to the companies, the solution will integrate Circles’ digital telecom platform, Greyskies’ AI-enabled network operations capabilities and HCLTech’s AI-led automation expertise through TM Forum’s Open Digital Architecture framework.

Focus On Real-Time Insights and Self-Optimising Networks

The collaboration is centred on creating a more autonomous approach to network management, where AI systems continuously analyse customer and network signals, identify emerging issues and recommend or execute corrective actions.

For telecom operators, the potential benefits extend beyond network performance. The companies believe AI-led operations could help improve service assurance, reduce operational costs, enhance customer engagement and unlock new revenue opportunities through better utilisation of network resources.

The proposed framework also supports the industry’s broader shift toward self-optimising and self-healing networks, an area receiving increasing investment as telecom providers prepare for more data-intensive services and evolving customer demands.

Stock Market Snapshot

The announcement comes as technology companies continue to expand their presence in enterprise AI and telecom transformation projects.

As of 12:59 IST on June 24, 2026, HCLTech shares were trading at ₹1,112.00, up ₹2.50 or 0.23% for the session. The HCLTech share price remained in focus as investors evaluated the strategic significance of the company’s participation in the telecom-focused AI initiative.

While the collaboration is not tied to any immediate financial commitment or contract value, it highlights HCLTech’s ongoing efforts to strengthen its position in AI-driven digital transformation and telecommunications services.

Industry Showcase Planned Through TM Forum

The project will be showcased through TM Forum’s Catalyst programme, which brings together telecom operators, technology vendors and digital solution providers to develop and test innovative industry use cases.

The companies said the initiative will be presented at TM Forum’s DTW Ignite event in Copenhagen, where industry participants will evaluate emerging technologies shaping the future of telecom operations.

For HCLTech, participation in such industry-led programmes provides an opportunity to demonstrate its AI and automation capabilities while working alongside ecosystem partners on real-world telecom challenges.

About HCLTech

HCLTech is a global technology services company providing digital engineering, cloud, artificial intelligence, software and IT consulting services across multiple industries. The company serves clients in sectors including financial services, manufacturing, healthcare, telecommunications, retail and public services.

With operations spanning more than 60 countries, HCLTech continues to invest in AI, automation and next-generation technology platforms as enterprises increasingly adopt digital transformation initiatives.

Conclusion

The collaboration between HCLTech, Circles and Greyskies reflects the telecom industry’s growing focus on AI-powered autonomous operations. While still at the innovation and development stage, the initiative underscores HCLTech’s strategy of expanding its AI-led offerings and deepening engagement with the global telecommunications ecosystem. Investors will watch how such partnerships translate into commercial opportunities as AI adoption accelerates across network infrastructure and customer operations.

Source:

• https://www.nseindia.com/get-quote/equity/HCLTECH/HCL-Technologies-Limited
• https://nsearchives.nseindia.com/corporate/HCLTECH_23062026161111_ReleaseTMForum.pdf