Hinduja Global Posts Rs. 1.7 Crore Loss in March Quarter

MUMBAI, May 29, 2025 – Hinduja Global Solutions Limited (HGS) has announced the release of its financial results for the fourth quarter and full year ended March 31, 2025, along with significant leadership changes.

Key Financial Highlights

Q4 FY25 (Consolidated)

• Total Income: ₹1,297.7 crore
• EBITDA: ₹279.2 crore (EBITDA Margin: 21.5%)
• Revenue from Operations: ₹1,161.1 crore
• PAT: ₹(1.7) crore (near break-even)
• Net Cash and Treasury Surplus: ₹5,167.8 crore as of March 31, 2025

FY25 (Consolidated)

• Total Income: ₹4,958.8 crore
• Revenue from Operations: ₹4,404.2 crore
• EBITDA: ₹811.8 crore (EBITDA Margin: 16.4%)
• PAT: ₹100.7 crore (includes gain from discontinued operations)

Leadership Transition

Group CEO Partha DeSarkar and CFO Srinivas Palakodeti are set to retire. Hence, the company’s board has approved the appointment of:

• Mr. Venkatesh Korla as Global Chief Executive Officer.
  He has over 25 years of experience in digital services and tech-enabled customer experience (CX). He was the President & CEO of HGS Americas.
• Mr. Mahesh Kumar Nutalapati as Global Chief Financial Officer.
  A Chartered Accountant with over 24 years of experience in finance, Mahesh has led initiatives in IPO execution, Mergers and Acquisitions (M&A), environmental, social, and governance (ESG) considerations, and global treasury management.

Ashok P. Hinduja, Chairman, HGS, stated:

“Venkatesh’s deep digital expertise and transformation leadership make him the ideal choice to lead HGS into an AI-led future.”

Strategic Commentary

Venkatesh Korla, newly appointed Global CEO, remarked:

“It’s a tremendous honor to lead HGS at this transformative time. We aim to build human-centered, tech-powered solutions that redefine customer experience.”

Partha DeSarkar, outgoing CEO, added:

“FY25 was challenging due to macroeconomic uncertainties. However, we sharpened our go-to-market strategy, launched AI solutions like HGS Agent X, and set a strong foundation for digital-led growth.”

Business Highlights – Q4 FY25

• New Client Wins: 13 logos for digital CX; 12 for HRO/Payroll Processing
• Client Expansion: 65+ existing clients expanded their engagement
• Active Client Base: 375 CX/Digital clients and 833 HRO/Payroll clients
• Employee Strength: 18,347 employees across 9 countries and 32 delivery centres
• Tech Expansion: Launched an AI Digital CX & Data Innovation Hub in Waterloo, Canada and a new tech services centre in Bengaluru
• Subsidiary Launch: HGS Digital Private Limited was established on April 1, 2025, to expand broadband and fibre connectivity services

Awards & Recognition

• Everest Group Report: Featured for impact sourcing in “Creating Value with a Purpose: State of the Market 2024”
• Stevie® Asia Pacific Awards:
  • Silver: CSR for Water Management in Ajmer, Rajasthan
  • Bronze: Technology Innovation in Customer Service
• HGS Canada & Philippines: Certified as Great Place to Work®
• AccelHERate Awards 2025: ‘Resume to Work’ program among Top 20 Most Innovative Practices

Digital Media Division (NXTDIGITAL)

• Customer Base: The company has over 6 million customers across India
• Expansion: It covers 4,500+ pin codes, 2 lakh km of fibre, 125+ NXTHUBs
• Broadband Growth: The company earns 27% of revenue from the retail segment
• New Launch: IPTV service rollout initiated to target key cities in Q2 FY26

Vynsley Fernandes, CEO of Media Business, noted:

“We’re expanding digital television and broadband aggressively, especially in Tier II and III markets. Despite industry headwinds, we’ve enhanced ARPUs through innovative packaging.”

About HGS

Hinduja Global Solutions is an Indian company that offers a range of services, including digital marketing and outsourcing solutions, through its NXTDIGITAL arm. The company has over 20,000 employees and 34 delivery centres in 8 countries. I

FY25 Total Income: ₹4,958.8 crore (US$ 586.1 million)

https://nsearchives.nseindia.com/corporate/HGSN_28052025222756_HGSLBMOutcome.pdf